CloudSearch Extention Helps Retailers Boost Online Sales Conversions

We have all at one time or another wandered aimlessly around a big box retail store unable to find a certain product and, worse yet, unable to find an employee to steer us in the right direction. Few things are as frustrating as poor customer service.

Unfortunately, online shoppers are not immune to that sense of being “lost in the aisles.” Poorly constructed online stores and hard-to-navigate product catalogs too often leave Internet shoppers wandering aimlessly as well. Many times, the result is that those potential customers wander elsewhere on the Web.

You can kiss that sale good-bye.

If you are an online retailer, customer service should hold high importance. One of the top ways to please your patrons is to make sure they’re able to find what they’re looking for. And the best way to do that is by offering CloudSearch from X-Cart, an exciting new product that you can see in action at City G.E.A.R. (http://www.citygear.com)

CloudSearch is an extension to use in ecommerce web development that makes browsing a product catalog easier and faster than ever. It uses dynamic features such as auto-suggest and spell correct to help consumers effortlessly search a product catalog and find exactly what they’re looking for.

CloudSearch, a SaaS solution that integrates with X-Cart, features a user-friendly search window in which shoppers type a product name, description or SKU. As they type, CloudSearch generates real-time search results, displaying a drop-down menu of anything in the store that matches their search words. Even misspelled words will direct shoppers to items for which they’re likely shopping.

Available as an X-cart extension and compatible with major browsers such as Internet Explorer 7, Google Chrome, Safari and Firefox, CloudSearch is compatible with X-cart 4.5 and newer and can be tweaked to work with any website design. Best of all, whereas brick-and-mortar customer service solutions often call for expensive employee hiring, CloudSearch is an affordable piece of ecommerce web development that doesn’t require a lot of development work or even increased server capacity. Because the actual search is running in a cloud outside of your server, CloudSearch does not slow your store’s performance as do many other advanced search solutions. Because it runs outside of your server, there is a reasonably priced annual subscription fee starting at only $59 plus installation charge. Retailers can purchase the installation service directly from X-Cart for $99, or have us install the extension for $75.

This amazing extension can be added quickly to an existing store (X-cart version 4.5.3 or newer) or included as part of a new online store setup. If you are interested in setting up a new ecommerce site or upgrading your existing store, visit http://info.finestshops.com/free-proposal-request and provide us with a few details about your project.