Maybe the phone rang and your customer got pulled away from her computer. Perhaps your customer decided to do a little price comparison shopping before completing a purchase. Or maybe the buyer simply couldn’t find his credit card.
Regardless of the reason a customer leaves an online shopping cart during the checkout process, abandoned cart syndrome is a serious one for online retailers who are too often left without a way to reconnect with a prospective buyer. X-Cart is helping change that by giving retailers a chance to convert those leads to sales with Abandoned Cart Reminder add-ons.
Abandoned Cart Reminders capture valuable customer information during the checkout process, helping retailers follow up with lost customers. The modules encourage shoppers to return to an incomplete checkout by sending out automatic email reminders to customers who started but didn’t complete a purchase.
Abandoned Cart Reminders – which can be added to your FinestShops-managed site – offers a number of benefits for both retailers and shoppers. Upgrade your store and offer customers an enhanced online shopping experience. Abandoned Cart Reminders feature:
- Manual controls that let retailers search, update, and clear abandoned carts at any time.
- One-click recovery so that shoppers can easily restore the items they were previously considering purchasing.
- One-click recovery for your customer service team so they can quickly and easily recover a customer’s abandoned cart.
- Discount notifications that give shoppers additional incentive to return to the cart they abandoned.
- Customizable email reminders that let retailers choose the amount of time before an email reminder is issued.
- Versatile information fields that allow email reminders to work with both registered and non-registered shoppers.
- Revenue calculators that let retailers quickly see how much additional revenue they make courtesy of the Abandoned Cart Reminder add-on.
Learn more about Abandoned Cart Reminders and other popular add-ons by contacting the web development professionals at FinestShops. For more information, visit www.finestshops.com or call 800.675.0162.
Don’t forget to pass this article along to business owners you know who are experiencing abandoned shopping cart syndrome.
