When it comes to an e-commerce website, the quality of the host is paramount to your website’s overall success. The quality of e-commerce hosting is determine by a wide variety of factors, such as its cost, bandwidth, storage space and customer services. By learning more about how to determine such factors, choosing a great e-commerce host should be achievable in no time at all.
Customer Service Quality is Paramount
Nothing is more frustrating than poor customer service or a long call waiting period when you are having a problem with your website or just need a general question answered. According to About, “There are hardly any hosting services that do not offer 24/7 support. What varies is the quality of service. An ecommerce business does not change its hosting provider frequently. In a sense, you are wedded to your hosting provider. Therefore, ensure that the quality of customer service is up to the mark.” Perform a test before signing up with any particular e-commerce host where you send them a couple of emails and call them a few times. Judge their customer service based on how quickly and how well they respond to your questions or issues.
Website Up-time is Essential
Every minute your website is offline is a potential lost sale. Although every host will have to periodically shut down their service for a small period of time in order to complete system updates or install new software, reliability is a must. Avoid service providers which have a track record of extended periods of downtime due to technical issues.
Ability to Deal With Traffic Spikes
Many e-commerce websites tend to have seasonal, daily, weekly or even hourly spikes in traffic. Investigate exactly how much traffic your host will be able to handle during a short period of time.
Be sure to contact us if you have any questions about e-commerce hosting.
To your success!
Anton Pachkine
FinestShops E-Commerce Management
Hosting | Customizations | Design | Marketing
www.finestshops.com | 1-800-675-0162
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